General Shipping Policy

All orders are processed and shipped within three business days of order being placed unless product is backordered. We work hard to ensure that all products are listed accurately as either in stock or out of stock. All orders are billed with a flat rate of $10 per order (extra charges apply to oversize packages), unless shipping outside the continental United States. We reserve the right to adjust shipping rates on international and oversized shipments based on cost. Our shipping costs are based on our choice of carrier. If you choose to use a different carrier than our choice, your order may be subject to more charges.

Shipping to Non-Billing Address:
Hi Tech Tactical will only ship packages to the billing address.  Exception to this policy is available when a cardholder has contacted their bank and had an alternate shipping address added to the notes of the credit card account.  In such an instance the customer should promptly notify Hi Tech Tactical Customer Service to minimize any shipping delays.  Exception is also made to packages sent to FPOs/APOs.  PayPal customers need to select their confirmed shipping address; alternate confirmed shipping addresses can be requested from PayPal for qualifying customers.

Other Shipping Restrictions:
Warranty issues and manufacturer restrictions prevent certain products from being shipped to all locations.  Because we ship products to diverse locations around the world with unique customs regulations, it is important that our customers are familiar with their local importation requirements and restrictions.  Hi Tech Tactical does not assume liability for fees/taxes/expenses incurred during the importation of products and does not refund customers for packages seized by customs unless the order is returned in new condition.  Customers whose orders are either refused or unclaimed at customs and returned to Hi Tech Tactical will be refunded minus a 25% restocking fee or issued a store credit.

It is illegal for us to alter or falsify information pertaining to the exportation or importation of materials across international borders.  As such, it is Hi Tech Tactical's policy that we accurately represent what items are being shipped, and the nature of the delivery. For example, we cannot declare shipments for less than their actually value or label them as gifts.

Proof of Delivery:
All orders over $100 require the signature of the purchaser upon receipt of the package.

Shipping locations
Some orders will be shipped from different locations. Orders may be shipped different locations are not subject to any additional charges, but may be shipped and arrive at different times.

Tracking Numbers
Tracking numbers can be emailed upon request if available. Tracking numbers will not be available if products ships directly from manufacturer.

Out of Stock Items
Out of stock items can be ordered and placed on backorder. Your product(s) will be shipped as soon as product(s) arrive.